Implementation of technology in operations management can decrease the time employees spend on administrative tasks so that businesses can focus on expanding their operations and increasing their customer service capabilities. Usage of technology in operation management has ensured that organizations are able to reduce the cost, improve the delivery process, standardize and improve the production process, ultimately Business as a whole. This Book gives an overall view on usage of technology in operations management, mainly introduces topics in Operations Management, Lean Manufacturing and Total Quality Management etc to readers & enables them to apply the same to business decisions. The purpose of this book is to simplify the process of understanding Business Operations. The book covers a narrow range of topics; the readers can make their choice as per the need of study course.

The book is initiated as a reference book for PG and UG students in faculties of Commerce & Management, especially in consideration with MBA students.